Cancellation & Refund Policy

At Prana Millets, customer satisfaction is our top priority. However, due to the nature of our products, we do not accept returns or offer refunds. This Refund and Cancellation Policy outlines the terms and conditions regarding cancellations and our no-return policy.

Cancellation Policy

1. Order Cancellation: You may not be able to cancel your order once placed. If the order has not yet been shipped, we will cancel it and issue a full refund.

2. Shipped Orders: If your order has already been shipped, it cannot be canceled.

No Return and No Refund Policy

1. Non-Returnable Items: Due to the perishable nature of our products and for health and safety reasons, we do not accept returns or offer refunds once the products have been shipped.

2. Damaged or Defective Products: In the unlikely event that you receive a damaged or defective product, please contact us within 7 days of the delivery date. We will review the issue and, if deemed appropriate, provide a replacement or issue a store credit.